— We value and understand
the importance of customer service. We expect
our guards to demonstrate this belief to our clients and
their patrons.
— We recognize that each client
is significant and unique. We address the specific
needs of our clients.
— Our guarantee is a promise. We
will not take more accounts than we can service effectively.
Clients will not be charged for services not performed
to satisfaction.
— Covenant believes the security
business should reflect professionalism. We
guarantee the professional guard, in both appearance
and skill. We are not a “Warm Body” company.
Our guards are qualified beyond the basics. We hire
based on knowledge, maturity, quality of the person
and experience. They are company trained to meet these
standards.
— We respect and appreciate our
guards. Our guards not only understand Covenant’s
Missions, Goals and Core Values, but they are essential
to fulfilling them.
— We believe our Clients deserve
the best, so we choose to pay a fair wage for
an important occupation. We know that having the right
people on staff helps us to deliver the services we
guarantee our clients.
— We are committed to each client
and will perform our services in a manner to meet or
exceed client expectations.